• Privacy policy

Privacy policy

Clic Workwear is a trading name of Clic Clothing Ltd.

Clic Clothing Ltd is committed to protecting and respecting your privacy. We understand that your personal data is entrusted to us and take our responsibilities seriously.

We comply fully with all applicable UK data protection legislation, including the UK GDPR and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store and protect your personal data, and outlines your rights in relation to that data.

By using our website, placing an order, or interacting with us, you agree to the practices described in this policy.

WHO WE ARE

For the purpose of data protection law, the data controller is:

Clic Clothing Ltd
18–19 Waverley Street Industrial Units
Bathgate
EH48 4HY

When we refer to “we”, “us” or “our”, this means Clic Clothing Ltd trading as Clic Workwear.

WHAT PERSONAL DATA WE COLLECT

We may collect and process the following personal data:

  • Name, business name and contact details (email address, phone number, address)
  • Order and transaction details
  • Payment information (processed securely via third-party providers)
  • Records of communication (emails, messages, calls)
  • Information provided through forms, surveys or enquiries
  • Website usage data (via cookies and analytics tools)
  • Any information provided when uploading logos or artwork

WHEN WE COLLECT YOUR DATA

We may collect personal data when you:

  • Visit our website
  • Place an order
  • Request a quote or make an enquiry
  • Upload artwork or logos
  • Contact us via email, phone or social media
  • Subscribe to marketing or updates
  • Participate in promotions or surveys

HOW WE USE YOUR DATA

We use your personal data to:

  • Process and fulfil your orders
  • Manage payments, billing and fraud prevention
  • Communicate with you about your order or enquiry
  • Provide customer support
  • Send updates about products or services (where you have opted in)
  • Improve our website, services and customer experience
  • Comply with legal and regulatory obligations

We only use your data where we have a lawful basis to do so, including contract fulfilment, legal obligation, legitimate interest, or your consent.

SHARING YOUR DATA

We may share your data with trusted third parties where necessary to operate our business, including:

  • Delivery and courier companies
  • Payment processors
  • IT systems and hosting providers
  • Production and fulfilment partners
  • Marketing platforms (where consent has been given)

All third parties are required to handle your data securely and in line with data protection laws.

We may also disclose your data where required by law or in connection with a business sale or restructuring.

DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data from:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure

While we take all reasonable steps to protect your data, transmission over the internet is not completely secure. Any data sent is at your own risk.

INTERNATIONAL TRANSFERS

In some cases, your data may be processed outside the UK.

Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

DATA RETENTION

We only retain your personal data for as long as necessary to:

  • Fulfil the purpose it was collected for
  • Meet legal, accounting or reporting requirements

COOKIES

Our website uses cookies to improve your experience and analyse site usage.

Cookies help us:

  • Understand how visitors use our website
  • Improve functionality and performance
  • Deliver relevant marketing

You can control or disable cookies through your browser settings. Please note this may affect website functionality.

MARKETING

Where you have given consent, we may contact you via email, phone or SMS with information about our products and services.

You can opt out at any time by:

YOUR RIGHTS

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise your rights, please contact us at:
info@clicclothing.co.uk

We may request proof of identity before processing your request.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office.

EMAIL COMMUNICATION

Please note that email is not a fully secure method of communication. Any data sent via email is at your own risk.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

We encourage you to review this page regularly to stay informed.